Privacy Policy
Effective Date: May 17, 2025
Now You Know Investigations ("we," "our," or "us") respects the privacy of visitors to our website and the individuals and businesses who engage our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information you provide directly
When you contact us through our website, by phone, or in person, you may provide information such as your name, employer or firm name, email address, phone number, and a description of the matter you'd like to discuss. This includes information submitted through our contact form — including any description of your situation — which is used solely to prepare for your consultation and is not shared with any third party.
If you engage us for services, we collect additional information necessary to conduct the investigation, which may include details about the subject of the investigation, relevant background, and any documentation you share with us.
Information collected automatically
When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. We use standard web analytics tools to understand how visitors use our site.
Cookies
Our website uses cookies and similar technologies to remember your preferences and measure site usage. You can control cookies through your browser settings.
How We Use Information
We use the information we collect to:
- Respond to inquiries and consultation requests
- Provide investigative services to our clients
- Communicate with clients about ongoing matters
- Maintain records as required by state licensing authorities in Nebraska, Iowa, Missouri, and South Dakota, and applicable law
- Improve our website and services
- Comply with legal obligations
How We Share Information
We do not sell client information. We may share information in the following limited circumstances:
- With third-party service providers (such as IT, communications, or database vendors) who assist us in providing our services and who are obligated to keep the information confidential
- With courts, law enforcement, or other government authorities when required by subpoena, court order, or applicable law
- With co-counsel, attorneys, or other professionals when authorized by the client
- To protect our rights, property, or safety, or that of our clients or the public
Information About Investigative Subjects
Information collected during the course of an investigation about a subject is held in confidence and used solely for the purposes of the engagement. We do not disclose investigative findings to third parties except as authorized by our client or as required by law.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information in our possession. No method of transmission or storage is completely secure, but we take the security of client and case information seriously.
Data Retention
We retain case files and related records for the period required by private investigator licensing requirements in Nebraska, Iowa, Missouri, and South Dakota, and applicable law, and as needed for legitimate business and legal purposes. After that period, records are securely destroyed.
Your Choices
You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you, subject to limitations imposed by law and our professional obligations. Investigative records and case files may be subject to confidentiality and retention rules that limit our ability to honor certain requests.
Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of the policy will indicate when it was last revised. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our information practices, contact us at: